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One inbox. Your whole team.

Every WhatsApp conversation in one place, on a computer or a phone. Hand each chat to the right person, and never answer the same customer twice.

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The talkv inbox on a phone: a customer asking for a birthday cake, with 23 hours left to reply freely.
Bramblewick Bakery is a made-up business. The screens are the real product.

The 24 hours

The window, counted for you

The 24-hour window counts down beside each chat. Inside it, reply with anything — text, photos, voice notes, documents.

Outside it, talkv tells you to send an approved template before you try, instead of letting the message fail. Replying costs nothing from us.

Fig. — one customer’s 24 hours Opened by their message
Hi! Do you make birthday cakes? It is for Saturday. Thu 05:06
Inside the 24 hours
Reply with anything — text, photos, voice notes, documents. Every new message from them starts the 24 hours again.
After it
Only an approved template. talkv says so before you type, not after it fails.

Replies inside the window cost nothing from us. Since 1 October 2026, Meta charges for replies past 1,000 a month per number, billed to your card directly.

Your phone

Keep the WhatsApp Business app

Already answering customers from the WhatsApp Business app? Keep doing it. Replies you send from your phone show up in the talkv inbox too, so a teammate never answers a question you already did.

Up to six months of past chats come across when you connect your number.

And the talkv inbox works on a phone as well as on a laptop.

The talkv inbox on a phone, showing a conversation with a customer.

Shared

Everyone sees the same chats

Every conversation on your number, for everyone on your team. Assign a chat to a colleague, mark it open or closed, and see what is unread at a glance.

Give somebody the agent role and they answer chats and can read the rest, without being able to send a broadcast or change a setting.

Automatic

Answers while you are busy

A welcome for somebody writing for the first time, an away message outside your opening hours, and instant answers to the questions you are asked twenty times a day.

An automatic reply stays quiet while somebody on your team is already talking to that customer. How automations work.

Questions

Asked by teams sharing one number.

Something else? Write to us — a person answers.

Can several people answer the same WhatsApp number?

Yes. Everyone on your team signs in to the same inbox and sees every conversation on the number. Hand a chat to a teammate, mark it open or closed, and see what is unread. An agent can answer chats without being able to change anything else.

Can I keep using the WhatsApp Business app on my phone?

Yes. talkv connects the number you already use and the app keeps working on it. Replies you send from your phone appear in the talkv inbox, so a teammate can see you already answered, and up to six months of past chats are brought in when you connect.

What is the 24-hour window?

After a customer writes to you, you can reply freely for 24 hours — text, photos, videos, voice notes and documents. After that WhatsApp only allows an approved template. The inbox shows the time left on every chat and says so before you try.

Do replies to customers cost money?

Not from us: talkv charges nothing for replies inside the 24-hour window. Meta is a separate matter — since 1 October 2026 it charges for replies beyond 1,000 a month per number, billed to you directly.

Does it work on a phone?

Yes. The inbox works in the browser on a phone as well as on a computer, in light and dark.

The rest of talkv

Other features

Three colleagues gathered round a laptop in a glass-walled meeting room.

Your customers are waiting. Say hello today.

₹50 credit to start and no monthly fee. Your number and your chats stay yours.

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